Caspian Point and Scott Harbour
Key Features
- Water Hygiene Advice and Management
- Building Management System Maintenance
- Energy Consultancy
- Resident Engineering Resource
- Mobile Engineering Support
- Fire Alarm Maintenance
- Refrigeration and Chiller Maintenance
Client
Knight Frank
Client Market
Property Management
Property Use
Commercial Multi-Let
Service Area
Two Buildings - 35,000sq ft
The brief
Caspian Point consists of two five storey buildings situated on a 'Brown Field' site in Cardiff Bay. Both buildings were completed in 2001, with the mechanical and electrical installation carried out by Bailey Maintenance Services' parent company NG Bailey. On completion of the project Bailey Maintenance Services constructed a preventative planned maintenance programme, covering mechanical and electrical maintenance for both buildings. Following the successful first year of delivering the service the client invited us to also provide mechanical and electrical maintenance to the Scott Harbour Building situated close to the Caspian Point site.
The solution
In order to provide a service, which reflected the requirements of the client, we developed an innovative approach to Caspian Point and Scott Harbour. A low skilled engineer covered the Scott Harbour site services, whilst mobile engineers serviced Caspian Point. The challenge was to improve service delivery whilst reducing costs at both sites. We achieved this aim by employing a highly skilled operative split between the two sites, supported by mobile engineers. As a result of delivering a tailored service solution we have been able to reduce the number of call outs whilst also improving the standard of maintenance.
The result
"The changes introduced by Bailey Maintenance Services have helped to ensure the smooth operation of both the Caspian Point and Scott Harbour Buildings. The increase in operatives' skill levels has raised the standard of maintenance and ensured the quick resolution of faults. As a result Bailey Maintenance Services have assisted us in keeping control over the maintenance expenditure. This has allowed us to invest in the site plant and equipment, thus enabling a proactive, rather than a reactive, approach to maintenance."
Dave Jones
Facilities Manager, Caspian Point and Scott Harbour.